Frequently Asked Questions
What is Home Watch?
The National Home Watch Association defined Home Watch as “a visual inspection of a home or property, looking for obvious issues.” As Accredited Members of the NHWA, we abide by this definition and it’s application as we do our visits.
Are you a house sitter service?
We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home on a weekly or bi-weekly basis and take great pride in making sure your home is as you left it.
What type of reporting can I expect from you?
Signature Home Management will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
We have a neighborhood watch program. Doesn’t that do the same thing?
Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that Signature Home Management provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.
Are your services expensive?
We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch and concierge services during a free consultation.
Are you a property inspector?
While we check your property, we are not what is defined as a property inspector. Property inspectors are usually involved at the sale of a property to do a detailed inspection of the structure, plumbing, electrical and heating and air condition systems.
What is Signature Home Management?
Signature Home Management is a professional insured, bonded and accredited Home Watch Service. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.
What are your credentials?
Signature Home Management proudly displays the Accredited banner of the National Home Watch Association and Better Business Bureau. We have been vetted and trained by these organizations to ensure that we are bonded, insured and knowledgeable for your protection. We also subscribe to the NHWA’s Code of Ethics.
If I need coordination with contractors doing work on my home can you help?
Signature Home Management will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.
If you find a problem what type of notification will I receive?
Signature Home Management will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
Can you help me with home maintenance services?
While we do not provide home maintenance services, we can do light repairs as well as refer you to quality contractors or vendors and coordinate access to your property.
“Do not merely look out for your own personal interests, but also for the interests of others.” Philippians 2:4
Signature Home Management
Is Your Link to Peace of Mind
At Signature Home Management, we pledge to provide the finest personal service
for our customers who will always enjoy a warm, professional, refined feeling.
We are here to compliment our Clients Efforts.
We are Your Link to Peace of Mind!
Signature Home Management is proud to service the cities of
Arcadia // Biltmore Area // Carefree // Cave Creek // Glendale // Litchfield Park
North Scottsdale // Paradise Valley // Peoria // Phoenix // Scottsdale // Sun City // Surprise
Specializing in Golf Communities
Developments currently serviced by Signature Home Management Include the following
Arrowhead Lakes // Arrowhead Ranch // Blackstone // The Boulders // DC Ranch // Desert Highlands
Desert Mountain // Desert Ridge // Estancia // Fletcher Heights // Gainey Ranch // Grayhawk
McCormick Ranch // McDowell Mountain Ranch // Mirabel // Pinnacle Peak // Scottsdale Ranch
Silverleaf // Sun City Grand // Sun City West// Terravita // Troon // Troon North
Vistancia // Whisper Rock // Westbrook Village // Wigwam
Signature Home Management, Inc.
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Signature Home Management is not a Property Management Company.
We do not deal in Rental Bookings, handle Deposits or Payments.